We keep raising our standards and elevating our performance. To ensure that our answer to “Is VoIP reliable?” is always YES, we are constantly innovating and upgrading our solution and services. Is VoIP Reliable? We’re Constantly Innovating and Upgrading Or they may not get on-site support at all unless they are willing to - as the old saying goes - “pay through the nose.” 5. Unless they have pre-purchased a premium (read: extremely expensive) maintenance plan, then they will have to wait days or even weeks for on-site support. This is NOT the case for the vast majority of companies that have a conventional landline phone system. When our customers need answers and advice, they know that our local experts can be on-site in a matter of hours. Compare this to organizations that have a conventional landline phone system, which will not even get a dial tone until power is restored! For many of our customers, business continuity alone is enough for them to emphatically agree that the answer to “Is VoIP reliable?” is YES. In the event of a local power outage, our geographic cloud infrastructure automatically reroutes traffic - which means that employees can continue making/receiving calls. Automatic Backup to Ensure Business Continuity
#DIGITAL PHONES FOR VOIP FULL#
Our state-of-the-art infrastructure includes three 1GB fiber synchronous connections with full Border Gateway Protocol (BGP) routing, as well as three carrier-class data centers (two in North Carolina and one in Texas). In fact, copper wire networks are so outdated, unreliable, and problematic, that they are starting to get decommissioned. Many conventional landline phone systems are served by degraded copper wire that was laid more than 40 years ago. Our customers enjoy crisp, clear HD audio at all times. The first reason why the answer to “is VoIP reliable?” is YES, is because we have over-engineered to support high traffic demands - even during peak periods. Is VoIP Reliable? It’s Over-Engineered for High Traffic Demands So tell us, is VoIP reliable?”įor Carolina Digital Phone customers, the answer to this pivotal question is an unqualified YES. But we aren’t 100% sure about dependability, because we aren’t familiar with VoIP in our environment. “We are really impressed by various aspects of your VoIP phone system, such as the cost savings, off-site system management, scalability, flexibility, and features.
And one of the most frequent things we hear from our prospective customers goes something like this: At Carolina Digital Phone, we have been proudly serving customers for more than two decades.